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Terms and Conditions

1. Welcome to Zenday!

The following are the terms and conditions (hereinafter referred to as the “Agreement”) which govern your access and use of our product (hereinafter referred to as the “Product”, “Services”). The Product is accessed via the website zenday.health. This Product is owned and operated by Norholm, MB, company code 307698646, VAT code LT100020253510, with our registered office at Girulių g. 10, LT-12112 Vilnius, the Republic of Lithuania (hereinafter referred to as the “Company”). The Company, its affiliates, partners, representatives, employees, and contractors (hereinafter referred to as Zenday, “We”, “Our”, or “Us”) provide you (hereinafter referred to as “You”, “Your”, “User”, or “Users”) access to the Product via the website.

By accessing or using the Product, You are entering into this Agreement. You should read this Agreement carefully before starting to use the Product. If You do not agree to be bound to any of the terms of this Agreement, You must not access or use the Product.

2. Privacy and security

Protecting and safeguarding any information You provide is important to Us. Information about Our security and privacy practices can be found in Our Privacy Policy (hereinafter referred to as the “Privacy Policy”).

By agreeing to this Agreement and/or by using the Product, You are also agreeing to the terms of the Privacy Policy. The Privacy Policy is incorporated into and deemed a part of this Agreement. The same rules that apply regarding changes and revisions of this Agreement also apply to changes and revisions of the Privacy Policy.

3. Subscription pricing, payments processing and refunds

All prices and costs in the United States of America are in US Dollars unless otherwise indicated.

Pricing in other countries may vary and actual charges may be converted to your local currency depending on the country of residence.

The Company may, at its discretion, provide a trial subscription for a fee. In the event that the subscriber does not exercise the right of cancellation prior to the expiration of said trial, the subscriber shall be subject to automatic billing at the full rate specified on the payment screen. It is explicitly stated that the offer of any trial will be duly noted on the pricing page prior to completion of the transaction. Should no such offer be made, the subscription shall be entered into without the provision of a trial period.

User understands that deleting the account or personal data does not cancel the subscription and it does not imply any right to refunds.

If the User does not wish for the service to automatically renew, the User may elect to cancel the subscription at least 48 hours before the end of the current period, in which case the Services will be terminated upon expiration of the then-current term, unless the User manually renews the Services prior to that date.

The subscription can be canceled by contacting the support team at support@zenday.health.

Your payments are processed by Norholm, MB, company code 307698646, with our registered office at Girulių g. 10, LT-12112 Vilnius, the Republic of Lithuania.

If You have any concerns about a bill or a payment, please contact Us immediately by sending an email to support@zenday.health. We will evaluate Your issue on a case-by-case basis and, at Our discretion, take steps to resolve any issue including but not limited to extending Your subscription at no cost to You, and issuing partial or full refunds when applicable.

We follow a no refund policy, unless the Product is proven to be faulty. In such cases, the User must contact our customer support at support@zenday.healthwithin 14 days upon purchase and must provide detailed information proving the Company’s product fault (with visual proof attached).

If the User fails to meet the deadlines of our refund policy, we will be unable to offer a refund.

Since Our Product is Digital content, the User cannot withdraw from the Agreement and cannot demand a refund in case the provision of Our Services has already commenced. Therefore, in case the Digital content is already provided to the User, the User loses his/her right of withdrawal from the Agreement.

In case the Agreement consists of Digital content, then once the payment for such digital content is made, the User agrees and provides consent to begin the performance of the Services. The User confirms that once he/she receives the Digital content it will be considered that We have fulfilled Our duties in accordance with these terms and have fully provided all Digital content which was acquired by the User.

4. Disclaimer of warranty, limitation of liability and indemnification

You understand, agree, and acknowledge that the Product is provided “as is” without any warranties of any kind, either express or implied, including but not limited to warranties of merchantability, non-infringement, security, fitness for a particular purpose, or accuracy. The use of the Product is at Your own risk. To the fullest extent of the law, We expressly disclaim all warranties of any kind, whether expressed or implied, and make no guarantees that:

Not all information provided by the Service is suitable for everyone. The Service is intended only as a tool to assist in achieving your lifestyle goals. You acknowledge and agree that any activities inspired by the Service that involve risks are undertaken at your own risk, and you assume full responsibility for your health and well-being as well as that of your family and children, both born and unborn.

You hereby release us and hold us harmless from any and all claims, losses, liabilities, or expenses related to the Services or the Product, including without limitation any acts, omissions, opinions, responses, advice, suggestions, information, and/or service errors.

Further, we shall not be liable for any indirect, incidental, consequential, special, punitive, or exemplary damages. Our aggregate liability for damages arising with respect to this Agreement and any and all use of the Product will not exceed the total amount of money paid by you in the 12-month period prior to the claim, subject to applicable law.

This limitation of liability shall survive the termination or expiration of this Agreement. If the applicable law does not allow the limitation of liability as set forth above, the limitation will be deemed modified solely to the extent necessary to comply with the applicable law.

Before trying goods by the Company, the User should consult with his/her healthcare service provider. The Company is not a medical organization and is not providing any medical advice or assistance. Nothing within the services provided by the Company is associated with, should be taken as, or understood as medical advice or assistance, nor should it be interpreted in substitution for any medical advice or assistance, or used or referred to instead of seeking appropriate medical advice or assistance from health care providers. The User is solely responsible for evaluating and assessing his/her own health, including any need to seek appropriate guidance from a health care provider.

The Product is not a medical device and has not been evaluated or approved by any medical regulator. Any insights, correlations, patterns, scores, or suggestions the Product produces are informational only: they are generated automatically from the data You enter and may be incomplete or wrong. You must never delay seeking medical help, disregard professional advice, or start, stop, or change any medication, treatment, diet, or exercise programme because of something You read in the Product. Speak to Your doctor first.

If You believe You are having a medical emergency, stop using the Product and call Your local emergency number immediately.

You will indemnify Us, defend Us, and hold Us harmless from and against any and all claims, losses, causes of action, demands, liabilities, costs, or expenses including but not limited to litigation and reasonable attorneys’ fees and expenses arising out of or relating to any of the following: Your access to or use of the Product; any actions made with Your account or Account Access whether by You or by someone else; Your violation of any of the provisions of this Agreement; non-payment for any of the services, including Services for the Product, which were provided through the Product; and Your violation of any third party right, including without limitation any intellectual property right, publicity, confidentiality, and property or privacy right. This clause shall survive expiration or termination of this Agreement.

5. Your account, representations, conduct, and commitments

You hereby confirm that You are at least 18 years old and legally able to enter into an Agreement. The Product is intended for adults: You may not create an account or receive Our Services unless You are at least 18 years old, and We do not knowingly allow anyone under that age to do so. If We become aware that an account belongs to a person under 18, We will close it and delete the information held in it.

You hereby confirm and agree that all the information that You provided in or through the Product, and the information that You will provide in or through the Product in the future, is accurate, true, current, and complete. Furthermore, You agree that during the term of this Agreement You will make sure to maintain and update this information so it will continue to be accurate, current, and complete.

You agree, confirm, and acknowledge that You are responsible for maintaining the confidentiality of Your password and any other security information related to Your account (hereinafter referred to as “Account Access”). We advise You to change Your password frequently and to take extra care in safeguarding Your password. You agree to notify Us immediately of any unauthorized use of Your Account Access or any other concern for breach of Your account security. You agree, confirm, and acknowledge that We will not be liable for any loss or damage incurred as a result of someone else using Your account, either with or without Your consent and/or knowledge.

You agree, confirm, and acknowledge that You are solely and fully liable and responsible for all activities performed using Your Account Access. You further acknowledge and agree that We will hold You liable and responsible for any damage or loss incurred as a result of the use of Your Account Access by any person, whether authorized by You or not, and You agree to indemnify Us for any such damage or loss.

You agree and commit not to use an account or Account Access of any other person for any reason.

You agree and confirm that Your use of the Product, including but not limited to the Digital content and the Services, is for Your own personal use only and that You are not using the Product for or on behalf of any other person or organization.

You agree and commit not to interfere with or disrupt, or attempt to interfere with or disrupt, any of Our systems, services, servers, networks, or infrastructure, or any of the Product’s systems, services, servers, networks or infrastructure, including without limitation obtaining unauthorized access to the aforementioned.

You agree and commit not to make any use of the Product for the posting, sending, or delivering of unsolicited email and/or advertisement or promotion of goods and services; malicious software or code; unlawful, harassing, privacy invading, abusive, threatening, vulgar, obscene, racist, or potentially harmful content; any content that infringes a third party right including intellectual property rights; any content that may cause damage to a third party; and any content which may constitute, cause, or encourage a criminal action, or violate any applicable law.

You agree and commit not to violate any applicable local, state, national or international law, statute, ordinance, rule, regulation, or ethical code in relation to Your use of the Product and Your relationship with Us.

If You receive any file from Us, whether through the Product or not, You agree to check and scan this file for any virus or malicious software prior to opening or using this file.

You confirm and agree to use only credit cards or other payment means (hereinafter referred to as “Payment Means”) which You are duly and fully authorized to use, and that all payment-related information that You provided and will provide in the future is accurate, current, and correct and will continue to be accurate, current, and correct.

You agree to pay all fees and charges associated with Your account on a timely basis and according to the fees schedule and the terms and rates as published on the website. By providing Us with Your Payment Means You authorize Us to bill and charge You through that Payment Means and You agree to maintain valid Payment Means information in Your account information.

6. Modifications, termination, interruption of, and disruptions to the Product

You understand, agree, and acknowledge that We may modify, suspend, disrupt, or discontinue the Product, any part of or use of the Product, whether to all clients or to You specifically, at any time with or without notice to You. You agree and acknowledge that We will not be liable for any of the aforementioned actions or for any losses or damages that are caused by any of the aforementioned actions.

The Product depends on various factors such as software, hardware, and tools, either Our own or those owned and/or operated by Our contractors and suppliers. While We make commercially reasonable efforts to ensure the Product’s reliability and accessibility, You understand and agree that no product can be 100% reliable and accessible and so We cannot guarantee that access to the Product will be uninterrupted or that it will be accessible, consistent, timely, or error-free at all times.

7. Notices

We may provide notices or other communications to You regarding the Agreement or any aspect of the Product by email to the email address that We have on record or by posting it online. The date of receipt shall be deemed the date on which such notice is given. Notices sent to Us must be delivered by email to support@zenday.health.

8. Dispute resolution

The Agreement and Our relationship with You shall both be interpreted solely in accordance with the laws of the Republic of Lithuania, excluding any rules governing choice of laws.

The User agrees to participate in informal dispute resolution before filing a claim against the Company. Before starting any claim or legal procedure, the User obliges to submit a complaint via email to support@zenday.health and try to settle the dispute that arose, out of the consumer dispute institution or respective court.

You irrevocably agree that the exclusive venue for any action or proceeding arising out of or relating to the Agreement or Our relationship with You, regardless of theory, shall be the courts located in the Republic of Lithuania. You irrevocably consent to the personal jurisdiction of the aforementioned courts and hereby waive any objection to the exercise of jurisdiction by the aforementioned courts. Nothing in the Agreement, including the choice of the laws of the Republic of Lithuania, affects Your statutory rights as a consumer to rely on the mandatory consumer protection provisions contained in the law of the country in which You live. The Agreement constitutes the entire Agreement between You and Us. You confirm that You have not relied upon any promises or representations by Us except as set forth in this Agreement. We may freely transfer or assign this Agreement or any of its obligations hereunder.

Where permitted under applicable law, You and Us agree that each shall only bring claims against the other in your or its individual capacity and not as a plaintiff or class member in any purported class or representative action. Unless both You and Us agree, no arbitrator or judge shall consolidate more than one person’s claims or otherwise preside over any form of a representative or class proceeding.

9. Other notes regarding the Agreement

We may change this Agreement by posting modifications on the website. Unless otherwise specified by Us, all modifications shall be effective upon posting. Therefore, You are encouraged to check the terms of this Agreement frequently. The last update date of this Agreement is posted at the bottom of the Agreement. By using the Product after the changes become effective, You agree to be bound by such changes to the Agreement. If You do not agree to the changes, You must terminate access to the Product and participation in its services.

The Agreement constitutes the entire Agreement between You and Us. You confirm that You have not relied upon any promises or representations by Us except as set forth in this Agreement. We may freely transfer or assign this Agreement or any of its obligations hereunder.

If any provision of this Agreement is held by a court of competent jurisdiction to be illegal, invalid, unenforceable, or otherwise contrary to law, the remaining provisions of this Agreement will remain in full force and effect. To clear any doubt, all clauses regarding limitations of liabilities and indemnification shall survive the termination or expiration of this Agreement.

Last Updated: August 19, 2026